Refund policy

Return Policy

We offer a 30-day return policy from the date you receive your item.

To be eligible for a return, items must be unused, unworn, with original tags, packaging, and proof of purchase.

To initiate a return, please contact us at mj5llctx@gmail.com. Approved returns must be sent to the provided return address. Items returned without prior approval will not be accepted. A return shipping label and instructions will be provided once your return is approved.

Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items
We do not accept returns on sale items, gift cards, perishable goods, custom or personalized products, personal care items, or hazardous materials.

Exchanges
To exchange an item, please return the original item and place a new order once the return is approved.

EU Customers
Orders shipped to the European Union may be returned within 14 days of delivery, in accordance with EU consumer protection laws.

Refunds
Once your return is received and approved, refunds will be issued to the original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us.